Privacy Policy

Introduction

Welcome to HatchTechs UK. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

By using our services, website, and digital platforms, you agree to the practices described in this policy.

Scope of This Policy

This policy applies to all personal data processed by HatchTechs UK, including but not limited to:

  • Website visitors, clients, suppliers, contractors, job applicants, and employees
  • Information collected via our website, software platforms, and communications
  • Personal data obtained in the course of business operations, recruitment, and service delivery

This policy does not apply to aggregated or anonymised data that cannot be used to identify an individual.

Information We Collect

We collect various types of personal data depending on your interaction with our services.

Personal Identifiable Information (PII)
  • Full name, email address, contact number, job title
  • Company details (for business clients)
  • Postal address and communication preferences
  • Identity verification data (e.g., passport or driving licence for employment or compliance)
Financial & Transactional Information
  • Payment details (processed via secure third-party providers)
  • Billing addresses and transaction history
Technical & Usage Data
  • IP addresses, device identifiers, browser types
  • Cookies and tracking data (used only with your consent)
  • Usage data and analytics for improving digital services
Employment Information
  • CVs, cover letters, interview notes, and employment history
  • Background checks where permitted under UK law
How We Use Your Data

HatchTechs UK processes personal data for the following purposes:

  • To deliver our services and manage client relationships
  • To respond to enquiries, complaints, and customer service requests
  • To send marketing communications, where lawful consent has been given
  • To meet legal, financial, or regulatory obligations
  • To manage recruitment, HR, and payroll functions
  • To enhance our websites and services through usage analytics
Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – When you opt-in to receive communications or submit data voluntarily
  • Contractual necessity – When data is required to perform a contract or provide a service
  • Legal obligation – To comply with applicable UK laws and regulations
  • Legitimate interests – For improving services, business development, and fraud prevention
Sharing Your Information

We do not sell or rent your data. We may share personal data with:

  • Trusted third-party service providers (e.g., payment processors, cloud hosts, analytics platforms)
  • Regulatory bodies or legal authorities, where required by law
  • Business acquirers in the event of a merger or acquisition
  • Authorised third parties where you have given explicit consent

All partners and processors are subject to data protection agreements and due diligence.

Data Security

We use strong technical and organisational measures to protect your data:

  • Encrypted data transfers (SSL/TLS protocols)
  • Secure data storage and access controls
  • Regular data audits and vulnerability assessments
  • Role-based user permissions to limit data access

Despite best efforts, no system is completely immune from risk. Please protect your personal information online and report any concerns to us immediately.

Data Retention

We retain personal data only for as long as necessary. Typical retention periods include:

  • Client data: Duration of the contract + 6 years (for legal recordkeeping)
  • Employee records: Up to 7 years post-employment
  • Marketing data: Until consent is withdrawn or data becomes inactive

Data is securely deleted or anonymised upon expiry.

Your Rights Under UK GDPR

As a data subject, you have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate or incomplete data
  • Erase your data in certain circumstances ('right to be forgotten')
  • Restrict processing under specified conditions
  • Object to data processing based on legitimate interests
  • Data portability where processing is based on consent or contract
  • Withdraw consent at any time for marketing or optional processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at the details below.

International Data Transfers

If we transfer your data outside the UK (e.g., to the EU or US), we ensure it is protected via:

  • Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office
  • Adequacy decisions by the UK government
  • Industry-standard encryption and compliance protocols
Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect data from children. If such data is inadvertently collected, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal changes or business updates. All significant changes will be communicated via email or website notice. Please check this page periodically.

Contact Information

For data protection queries or to exercise your rights under this policy, please contact:

HatchTechs UK

[Company Address]

Email: inquiry@hatchtechs.uk

Phone: [Insert Contact Number]

By using our services, you acknowledge and accept the terms outlined in this Privacy Policy.

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